Privacy Policy

1. Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

2. The Information We Collect

This notice applies to all information collected or submitted on the Kennel Link™ web site or from emails you send. On some pages, you can order services. The types of personal information collected are:

• Name
• Business Address
• Billing Address
• Email Address
• Business Phone Number
• Credit Card Information

We collect your email address from Google when you configure Gmail as your email provider. See the next section for how we use your information.

3. The Way We Use Information

We use your personal information to:

• Provide Kennel Link services to you
• Respond to your requests or comments
• Notify you about changes or updates and other products and services, including those belonging to related third parties
• Provide technical support
• When configured as such, our software sends email or text messages to your customers on your behalf

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Product Analytics

We use PostHog to understand how sign-up and setup in the Allpaws app are used. PostHog receives the pages visited in the app, the steps taken during sign-up and setup, the name and email of staff users, the business’s name, and recordings of the sign-up pages with typed values hidden. It never receives information about your customers or their pets. PostHog stores an identifier in your browser to recognise a returning visitor.

5. Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

7. How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by emailing your request to info@kennellink.com. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

8. How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (303) 814-1008 or toll free at (877) 789-LINK (5465) or send us an email at info@kennellink.com.