What is AllPaws?
AllPaws is an all-in-one pet care management platform designed to streamline booking, communication, pricing, and reporting for pet care businesses like boarding, grooming, and daycare facilities.
How does AllPaws use AI?
AllPaws has AI built in. It drafts replies to customer texts about hours, prices, policies and vaccines, handles eligible cancellations and date changes in one click, and checks boarding and daycare availability for booking requests. It also reads vaccine records from uploads and texts, and turns paper forms and PDFs into draft online forms. Your team reviews and sends every suggested reply, approves booking and vaccine changes, and reviews imported forms before switching them on. Suggested replies need the texting add-on and are switched on for each location.
How does the 30-day free trial work?
You get full access to AllPaws for 30 days—no credit card required. If you love it (and we think you will), you can subscribe to a plan. If not, no hard feelings!
Do I need to install any software?
Nope! AllPaws is cloud-based, meaning you can access it from any device with an internet connection—no downloads, no updates, no IT headaches.
What’s the difference between the Single Location and Multi Location plans?
The Single Location plan covers one location. The Multi Location plan adds multi-location management and shared customer and pet records.
Are there any hidden fees?
Nope—our pricing is transparent, with no sneaky charges. You pay for your plan and any optional add-ons you choose.
Can I cancel anytime?
Yes! There are no long-term contracts, and you can cancel or change your plan whenever you want.
Does AllPaws handle payments?
Yes, and it's completely optional! You can accept payments directly through AllPaws with integrated invoicing, online payments, and automated billing options. Or use your own payment processing provider!
Does AllPaws have a mobile app?
AllPaws is fully mobile-friendly, so you can use it on any smartphone, tablet, or computer—no app download required.
Can I track pet vaccinations and medical records?
Yes! You can store vaccination records, feeding instructions, medications, and any special care notes all in one place.
How does customer communication work?
AllPaws includes email, so you can message clients directly from the platform—no more juggling multiple apps. Add two-way texting to send texts and photos from the same place, and switch on AI-suggested replies to have answers to incoming texts drafted for your team to review and send.
What kind of support do you offer?
Real humans, no robots! Our support team is always available via chat, email, or phone to help with anything you need.
Is my data secure?
Yes! We use top-tier encryption and security measures to keep your business and customer data safe.
Can I import my existing customer and pet data?
Of course! Our team will help you transfer your data over so you don’t have to start from scratch. Just email us at support@allpaws.com to get started.