Every core feature for the services you run comes with both plans, built-in AI included. Texting and integrated payments are optional add-ons, and setup and data migration are free.
AI built in
AI-suggested replies in customer text conversations (with texting)
Bookings, date changes, cancellations and add-ons started from a text
Replies drafted from your hours, prices, fees and vaccine rules
AI vaccine-record reading from uploads, texts and portal submissions
AI conversion of paper forms and PDFs into draft online forms
Your team approves AI suggestions before they’re used
Bookings & scheduling
Boarding, daycare and grooming scheduling
Recurring reservations
Facility and staff calendars
Front desk dashboard, check-in and checkout
Room assignments and live availability
Capacity, weight limits and room blocking
Booking hours and holiday restrictions
Online booking & client portal
Branded online booking page
Booking requests for staff approval
Customer and pet profile updates
Vaccine uploads and online forms
Upcoming and past reservations
Customers & pets
Customer and pet profiles with photos
Emergency contacts and veterinarian details
Customer and pet notes, tags and custom fields
Customizable profile layouts
File storage included
Advanced search, filters and duplicate customer merging
Reservation and billing history
Daily care & vaccines
Feeding instructions and schedules
Feeding-task assignment and completion tracking
Medication instructions, schedules and daily reports
Scheduled additional services and task completion
Customizable printable run cards
Vaccine records, expiration warnings and waivers
Vaccine requirements by species, service and location
Check-in validation and submitted-record review
Grooming
Groomer calendars and staff availability
First-available appointment search
Prices and durations by groomer, species, breed, size and coat
Grooming services and upgrades
Grooming notes, profiles and printouts
Forms & agreements
Form builder and ready-made templates
Digital signatures and initials
Customer and pet forms
Form requirements and renewal intervals
Staff review, approvals and form waivers
Rates, packages & discounts
Automatic booking price calculations
Room, species, weight and multi-pet pricing
Length-of-stay discounts and holiday fees
Scheduled price changes and bundled services
Prepaid packages, balances and expiration dates
Percentage and fixed discounts
Coupon codes and discount eligibility rules
Invoicing & billing
Estimates, invoices and receipts
Deposits, refunds and store credit
Partial payments and payments across multiple invoices
Customer statements and outstanding balances
Cash and custom payment recording
Configurable taxes and invoice descriptions
Tip tracking and distribution settings
Integrated payments available as an option
Retail & inventory
Product catalog and retail sales on invoices
Barcode and UPC lookup
Stock tracking and inventory returns
Product prices, taxes and bulk editing
Email communication
Booking confirmations, reminders and cancellation emails
Online booking-request updates
Emailed invoices and receipts
Customizable templates and reminder timing
Staff & support
Staff accounts and email invitations
Individual permissions
Staff schedules and schedule overrides
Shift notes and activity history
Email, phone and chat support
Reports & custom lists
Sales, cashflow and daily reconciliation
Outstanding balances, packages and discounts
Grooming, boarding occupancy and pet counts
Vaccination, form and medication reports
Feeding and additional-service reports
Saved customer lists with custom filters
CSV report exports
Multi Location adds management across locations and shared customer and pet records.
Optional extras
Add-ons and payments
Two-way texting
Your own number for texts and photos, with AI-suggested replies. Available on either plan.
Dedicated number with two-way texts and photos
AI-suggested replies, reviewed and sent by your team
SMS marketing campaigns with customer targeting
Automated appointment and vaccine reminders
Grooming-ready notifications
Review requests, follow-ups and customer feedback
Text-to-pay links with integrated payments enabled
$20/mo + 1.5¢ per text
Payment processing
Integrated card payments are there if you want them. Or keep your own payment processing provider.
Cards on file and online card payments
In-person card readers with tipping
Tip collection and distribution
Text-to-pay for invoices and deposits with texting enabled
Book a 30-minute live demo. Tell us about your business and choose a time, and we’ll show you what matters most to you, whether that’s AI replies, holiday pricing, vaccines, deposits or moving your data.
What’s the difference between the Single Location and Multi Location plans?
The Single Location plan covers one location. The Multi Location plan adds multi-location management and shared customer and pet records.
Are there any hidden fees?
Nope—our pricing is transparent, with no sneaky charges. You pay for your plan and any optional add-ons you choose.
Can I cancel anytime?
Yes! There are no long-term contracts, and you can cancel or change your plan whenever you want.
Does AllPaws handle payments?
Yes, and it's completely optional! You can accept payments directly through AllPaws with integrated invoicing, online payments, and automated billing options. Or use your own payment processing provider!
What kind of support do you offer?
Real humans, no robots! Our support team is always available via chat, email, or phone to help with anything you need.
Can I import my existing customer and pet data?
Yes, and it’s free. Our team will help you transfer your data over at no charge, so you don’t have to start from scratch, and setup is free too. Just email us at support@allpaws.com to get started.
Intelligence and efficiency, built in
Put AllPaws to work for your business.
Book a demo and see how much of your day AllPaws can take off your team’s plate.
