Is AllPaws a good RunLoyal alternative?
Yes, especially if you want to pay by the services you run or keep your own payment processor. AllPaws is $35 a month per service type at one location, with every core feature included, and integrated payments are optional. Its AI reads dates from vaccine records for your staff to confirm, turns paper forms and PDFs into draft online forms for your team to review and, with the texting add-on, drafts replies to customer texts for your team to review and send. RunLoyal’s FAQ says its integrated payments are required, and its Scout AI Vax Verify, which also reads vaccine records, is a paid add-on.6, 9, 22
How much does AllPaws cost compared with RunLoyal?
AllPaws is $35 a month for each service type at one location, so boarding, daycare and grooming together cost $105 a month. RunLoyal prices each location by its monthly appointments: $119 a month for up to 500, $229 for 1,000, $289 for 2,500 and $339 for 5,000, or 10% less prepaid annually, plus a one-time $499 setup fee. Texting is an add-on with both: RunLoyal’s two-way texting is $29 a month for 2,000 messages, then 2¢ each, and AllPaws texting is $20 a month per texting number plus 1.5¢ per text segment, or 2¢ with a photo. AllPaws setup and data migration are free.4
Can I keep my own payment processor?
With AllPaws, yes. Integrated card payments are optional, and you can record payments you take elsewhere. RunLoyal’s FAQ says its integrated payments are required, and its help center describes payments running through a Fiserv merchant account. At checkout, RunLoyal also lets staff record cash, check and other payments.6, 20, 36
How is AllPaws AI different from RunLoyal’s Scout AI?
AllPaws has AI built in. It reads dates from vaccine records for your staff to confirm, turns paper forms and PDFs into draft online forms for your team to review and, with the texting add-on, drafts replies to customer texts about hours, prices, vaccines and boarding or daycare availability. Your team approves every suggestion. RunLoyal’s Scout AI helps staff write messages, report card notes and marketing campaigns, edits pet photos and highlights trends in your calendar. Its Vax Verify, a paid add-on, also reads vaccine records and can mark records that pet owners upload as active when they’re valid.8, 9, 22
Can I move my data from RunLoyal to AllPaws?
Yes. RunLoyal’s Paw Metrics reports, including its pet owner and pet data reports, download as CSV, Excel or PDF files. Send us the files, and our team helps you bring your customer and pet records into AllPaws. AllPaws setup and data migration are free.37, 38
Does AllPaws have a free trial?
Yes. AllPaws is free for 30 days with no credit card, and there’s no long-term contract. RunLoyal’s website offers free demos, and its pricing page lists a one-time $499 setup fee and says your subscription begins after your first onboarding session. A RunLoyal blog post also mentions a “risk-free demo period”.1, 4, 18