Add your grooming services
- Go to Settings › Services & pricing › Grooming menu and click Add a service. On an empty menu, you can start from Full groom or Bath.
- Fill in its Name, Price and Time, and tick its taxes.
- Under How it’s priced, choose One price for every pet, A price by size, A price by breed or A price matrix. A size or breed left blank takes the service’s own price and time. A price by size and A price by breed stay greyed out until a species has sizes or breeds.
- Choose whether Customers can book this online, then click Save changes.
Add extras, like a nail trim or teeth brushing, under Upgrades, each with its price and the time it adds.
Prices by size, breed, coat or groomer
- Sizes and coats are set for each species under Settings › Customers & pets › Species, sizes, coats & breeds. A pet’s size comes from its weight.
- Pricing by breed lists the breeds marked Used for grooming. Click Add breeds to add more.
- A price matrix mixes groomer, species, breed, size and coat. Use it to price by coat, or to give a groomer their own prices.
Set up your groomers
- Go to Settings › Business › Team & permissions, open the person and turn on Takes grooming appointments. Choose a Highlight colour for their bookings if you like.
- Go to Settings › Business › Staff schedules, click Add a shift and choose the groomer. Check that For says Grooming, set their hours and how often it repeats, then click Add shift.
Bookable times come from each groomer’s grooming shifts within your grooming hours (under Settings › Business › Hours & closures), minus closures and the appointments they already have. Each service’s Groomers setting can also limit who can be booked to do it.
Booking grooming
- When your team books grooming, Find first available in the staff calendar fills in the earliest date, time and groomer for every service.
- Under Settings › Booking & policies › Online booking, turn on Online in the Grooming section. Then choose the Groomers customers can book, the Advance notice you need, and whether Customers can pick “Any groomer”. Each groomer’s switch there starts off.
- Online grooming bookings arrive as requests that you accept or decline.
- On the Dashboard, the Groomers view shows a column for each groomer, with their bookings tinted in their highlight colour.