Before you start
Holiday prices go on boarding rates charged per night or per day, so set up your boarding prices first. Daycare prices don’t have holiday prices; to charge more for daycare on a holiday, add a fee for those dates to the daycare rate.
Add holiday prices
- Go to Settings › Services & pricing › Boarding prices and scroll to Holiday prices.
- Click Add holidays and tick the holidays you charge more for, such as Thanksgiving weekend or Christmas to New Year’s. Enter how much more a night each one costs, and beside each amount choose per pet, per room or of the price. Then click the button that counts them, such as Add 3 holidays.
- For a date that isn’t listed, click Add your own. Name it, choose when it Falls on (the same date every year, a weekday of a month, Easter or one date), how many days it lasts and its price, then click Add holiday.
- With more than one per-night or per-day rate, click Set a price for each rate under an amount to price them differently. A rate you leave unticked costs the same on the holiday.
- Click Save changes.
Outside the US there’s no list to pick from: click Add a holiday and set up each one yourself. To change a holiday later, click it in the list, then Done.
How holiday prices are charged
- Each night that starts on a holiday adds its holiday price to the stay. On per-day rates, each holiday day does.
- The extra is spread into the nightly price, so customers see one nightly price for the whole stay, not a separate holiday line.
- If two holidays overlap on one night, the higher price applies. They don’t add up.
- Holiday prices also apply to stays that are booked but not checked out yet, except prices that were changed by hand.
- Already charge a holiday fee on a rate? Remove it when you add holiday prices, or those nights are charged twice.
Close or limit a holiday instead
To stop drop-offs or pick-ups on a holiday, or to close, go to Settings › Business › Hours & closures. Under Holidays & closures, click Add a date, pick the days and choose what happens:
- Closed: no drop-offs or pick-ups, but pets already boarding stay through the day.
- Fully closed: no drop-offs or pick-ups, and boarding stays can’t include the day.
- Different hours: open, but only between the times you set.
- Pick-ups only or Drop-offs only: boarding pick-ups or drop-offs only, with other services closed.
You can apply a date to all services or choose the ones it affects. Click Add date (or Add dates for several days) to save it straight away.